Welcome to SpinBetter, an online gaming and betting platform offering a wide range of casino games and sports betting opportunities. By accessing and using our website or mobile applications, you agree to comply with and be bound by the following Terms of Service (TOS). These terms govern your relationship with SpinBetter and are designed to ensure a safe, fair, and enjoyable experience for all our users. Please read them carefully.

1. Acceptance of Terms

By registering an account, accessing, or using any part of the SpinBetter platform, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you should not use our services. SpinBetter reserves the right to amend these TOS at any time, and your continued use of the platform constitutes your acceptance of any changes.

2. Eligibility

  • Age Requirement: You must be of legal gambling age as defined by the jurisdiction of your residence (typically 18 or 21 years old) to use our services. By registering an account, you confirm that you meet this requirement.
  • Jurisdictional Restrictions: It is your responsibility to ensure that online gambling is legal in your jurisdiction. SpinBetter does not allow access to its services from regions where online gambling is prohibited. We reserve the right to block or close your account if it is found that you are accessing our services from a restricted jurisdiction.

3. Account Registration

  • Personal Information: To create an account with SpinBetter, you must provide accurate and complete personal information. This includes your name, date of birth, address, email, and any other details required by our registration form. You agree to keep your information up-to-date and accurate at all times.
  • Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. SpinBetter will not be liable for any loss or damage arising from unauthorized access to your account due to your failure to secure your login information.
  • Multiple Accounts: Users are permitted to create and use only one account. SpinBetter reserves the right to close any duplicate accounts and may void any associated winnings or bonuses.

4. Use of the Platform

  • Responsible Gaming: SpinBetter is committed to promoting responsible gaming. You agree to use our platform in a manner that is consistent with responsible gambling practices. This includes setting personal limits, taking breaks, and seeking help if you feel that your gambling is becoming problematic.
  • Prohibited Activities: You agree not to engage in any activities that may compromise the integrity of the platform, including but not limited to:
    • Using software or automated systems to manipulate or interfere with the operation of the platform.
    • Engaging in fraudulent behavior, including collusion, match-fixing, or attempting to exploit system vulnerabilities.
    • Using SpinBetter for any unlawful purposes or in violation of any applicable laws.
  • Content Ownership: All content provided on the SpinBetter platform, including text, graphics, logos, and software, is the property of SpinBetter or its licensors. You agree not to copy, distribute, or create derivative works based on this content without prior written consent from SpinBetter.

5. Deposits and Withdrawals

  • Payment Methods: SpinBetter offers a variety of payment methods for deposits and withdrawals, including credit/debit cards, e-wallets, and cryptocurrencies. You agree to use only payment methods that are registered in your name.
  • Deposit Requirements: The minimum deposit amount is specified on the deposit page and may vary depending on the payment method. Deposits must be wagered at least once before a withdrawal request can be made.
  • Withdrawal Processing: Withdrawal requests are subject to verification and processing times, which may vary depending on the payment method and verification requirements. SpinBetter reserves the right to request additional documentation to verify your identity before processing a withdrawal.
  • Withdrawal Limits: SpinBetter may impose withdrawal limits depending on your account status, the payment method used, and the currency. Any fees associated with withdrawals will be clearly stated during the withdrawal process.

6. Bonuses and Promotions

  • General Terms: All bonuses and promotions offered by SpinBetter are subject to specific terms and conditions, including wagering requirements, expiration dates, and game restrictions. By participating in any bonus or promotion, you agree to comply with these terms.
  • Wagering Requirements: Bonuses are typically subject to wagering requirements, meaning that you must wager a certain amount before the bonus and any associated winnings can be withdrawn. The specific wagering requirements will be stated in the bonus terms.
  • Bonus Abuse: SpinBetter reserves the right to withhold or cancel any bonuses or winnings if it is determined that a user has engaged in bonus abuse, such as using multiple accounts to claim the same bonus or exploiting promotional offers in bad faith.

7. Sports Betting

  • Bet Placement: When placing a bet, it is your responsibility to ensure that all details are correct before confirming the bet. Once a bet is placed, it cannot be changed or canceled. SpinBetter reserves the right to void bets if there are reasonable grounds to suspect fraud, manipulation, or other irregularities.
  • Odds and Markets: SpinBetter offers a wide range of sports betting markets with competitive odds. However, we reserve the right to change or adjust odds and markets at any time without prior notice. In the event of a pricing error, we may void the affected bets or settle them at the correct odds.
  • Cash Out: SpinBetter may offer a cash-out option for certain bets, allowing you to settle a bet before the event concludes. The cash-out amount is determined by the current odds and may be higher or lower than your original stake. The cash-out feature is subject to availability and may not be offered for all bets.

8. Responsible Gaming

  • Self-Exclusion: If you believe you are at risk of developing a gambling problem, SpinBetter offers a self-exclusion feature that allows you to temporarily or permanently block access to your account. During the self-exclusion period, you will not be able to access your account or participate in any gambling activities.
  • Deposit Limits: SpinBetter allows you to set daily, weekly, or monthly deposit limits to help manage your gambling activities. These limits can be adjusted through your account settings, but any increase in limits will be subject to a waiting period.
  • Support Resources: SpinBetter provides links to external support organizations for players who need assistance with gambling-related issues. We encourage you to seek help if you feel that your gambling is becoming uncontrollable.

9. Privacy Policy

  • Data Collection: SpinBetter collects and processes personal data in accordance with our Privacy Policy. This includes information provided during account registration, transactions, and interactions with our platform.
  • Data Usage: Your personal data is used to manage your account, process transactions, and provide personalized services. SpinBetter may also use your data for marketing purposes, but you have the option to opt-out of receiving promotional communications.
  • Data Security: SpinBetter employs advanced security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, you acknowledge that no system is completely secure, and we cannot guarantee the absolute security of your data.

10. Termination and Suspension of Accounts

  • Termination by User: You may close your SpinBetter account at any time by contacting customer support. Upon account closure, any remaining balance will be refunded, provided that it is not subject to any ongoing wagering requirements or investigations.
  • Termination by SpinBetter: SpinBetter reserves the right to suspend or terminate your account at our discretion if we suspect that you have violated these Terms of Service, engaged in fraudulent activities, or if required by law. In such cases, any pending bets may be voided, and any remaining balance may be withheld.
  • Account Suspension: SpinBetter may temporarily suspend your account while investigating suspected breaches of these terms. During this period, you will not be able to access your account or withdraw funds.

11. Dispute Resolution

  • Internal Resolution: If you have a dispute regarding any aspect of our services, we encourage you to contact our customer support team first. We will do our best to resolve the issue promptly and fairly.
  • External Resolution: If a dispute cannot be resolved internally, you may seek assistance from an independent dispute resolution service or regulatory authority. SpinBetter is licensed and regulated by the Curaçao Gaming Authority, which can provide additional guidance on dispute resolution.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Curaçao. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of Curaçao.